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Account Executive
We are seeking a driven and relationship-focused Account Executive to support and grow client partnerships while contributing to overall business development efforts. This role serves as a key link between our clients and internal teams, ensuring projects are executed successfully while identifying opportunities for growth.
Job Summary: The Account Executive plays a key role in developing, coordinating, and executing multi-channel marketing campaigns that help our clients connect with their audience through print, digital, and direct mail. This position requires strong communication skills, an understanding of creative design and production workflows, and the ability to manage multiple campaigns simultaneously from concept through completion.
The Account Executive partners closely with the Account Director and internal departments-creative, data, production, and client services-to execute multi-channel campaigns that achieve measurable results.
Supervisory Responsibilities: None
Duties/Responsibilities:
- Request Estimates and schedules across multiple facilities
- Release art / data and job track components across multiple facilities
- Maintain an Estimate data base to check pricing and review billing
- Manage Pricing updates as changes are made to live projects
- Maintain consistent, high-quality deal qualification and opportunity management
- Develop and implement strategies to maintain and/or expand programs for assigned clients.
- Be accountable to measures and metrics including successful overachievement of sales quotas and goals, sales pipeline generation, forecast accuracy, etc.
- Successfully and consistently manage multiple opportunities with varying complexities from start to finish.
- Drive brand awareness, campaigns, and lead generation via networking, associations, sample execution etc.
- Maintain accurate account and opportunity forecasting
- Ensure 100% customer satisfaction and retention
- Interface with the client to understand the client's overall objectives and requirements
- Contact clients on a regular basis to maintain the account relationship
- Serve as point of escalation for issues or activities that the client encounters and expedite the resolution of client problems/complaints
- Develop short-term strategic plans designed to ensure client satisfaction by identifying customer issues and offering creative and timely solutions to those issues
- Develop and implement new and innovative approaches to provide, expand or improve current practices
- Develop long-term strategic plans designed to assure account retention, continued account success and realistic program expansion.
- Sustains knowledge of current postal regulations and print technologies.
- Utilizes internal proprietary software for data related reports.
- Maintains communication with all key contacts throughout the process
- Open, clear, and timely communication with Team regarding client conversations and goals.
- Keeping up-to-date technically and applying new knowledge to position.
- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Develop specific goals and plans to prioritize, organize, and accomplish work.
- Track new business growth with salesforce as needed
- All other duties as assigned
Required Skills/Abilities:
- Strong verbal and written communication skills
- 5+ years of outside enterprise sales experience preferred
- Digital Marketing sales experience, and experience with relevant Marketing technology a plus
- Proven track record of sales excellence working as an Individual Contributor and working in a team environment
- Ability to work independently & as part of a team in a fast paced, rapidly changing environment
- Superior professional presence and business acumen
- Ability to be extremely effective via online meetings, and conference calls
- Passion for working with Nonprofit organizations
- Ability to learn and adapt to new processes.
- Attention to detail and organizational skills
Education and Experience:
- Bachelor's degree in Marketing, Communications, or related field (or equivalent experience) preferred.
- 3+ years of experience in account management, marketing, or fundraising-preferably within an agency or direct mail environment a plus.
- Strong understanding of direct response marketing and campaign management desired.
- Excellent communication, presentation, and client service skills desired.
- Ability to manage multiple projects simultaneously in a deadline-driven environment a plus.
- Proficiency with Microsoft Office Suite; familiarity with project management tools preferred.
Physical Requirements:
- Able to travel when needed
- Prolonged periods of sitting at a desk and working on a computer
- Frequent use of hands and fingers for typing, mouse use, and handling creative materials.
- Ability to clearly see and evaluate design details, color accuracy, and proof both on-screen and in print.
- May occasionally be required to lift, carry, or move items such as campaign samples, printed proofs, or marketing materials weighing up to 50 pounds.
Must be authorized to work in the United States and successfully pass a comprehensive criminal background investigation.
For more information and details, email Cwhite@wearemoore.com
Moore Digital Print and Mail Center, Tulsa is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore Digital Print and Mail Center, Tulsa is also committed to compliance with all fair employment practices regarding citizenship and immigration status.