Adult Long Term Care Supervisor

Employment Opportunity

Sawyer County

Adult Long Term Care Unit Supervisor

Sawyer County Health and Human Services is accepting applications for a full-time Adult Long Term Care (LTC) Supervisor. Under the direct supervision of the Health and Human Services Director, the Adult Long Term Care Unit Supervisor provides management and oversight of budgets and grants relative to the Aging and Disability Resource Center-North, Sawyer County Branch, Adult Protective Services. The Adult LTC Unit Supervisor provides support and supervision to unit staff, including the Disability Benefit Specialist, Information and Assistance Specialists, and Adult Protective Services Specialists.


Sawyer County (population 18,000) is situated within the pristine woods and waters of northwestern Wisconsin.

Sawyer County Health and Human Services is located in the county seat of Hayward.
Hayward is the home of world-class events such as the American Birkebeiner and the Lumberjack World Championships.

Qualifications for this position include a minimum of a bachelor’s degree from an accredited social work program, human services program, or related field, and 2 years of relevant experience. Supervisory experience, including staff development and training.


Sawyer County offers a generous fringe benefit package including health insurance, retirement, life insurance, vacation, sick leave, holiday pay, and a flexible work schedule.

This position is scheduled for 40 hours per week. Starting salary range $73,756 - $77,916 DOQ.

A complete position description and application form may be obtained from Sawyer County Human Resources, 10610 Main Street, Suite 23, Hayward, WI 54843, by calling 715-638-3223, or online at

Applicants must submit a completed Sawyer County application form along with a resume.


Applications may be submitted in person or by mail to the Sawyer County Human Resources Office, Suite 10, Hayward, WI 54843, or electronically through the Sawyer County website.


Position open until filled and applications will be reviewed upon receipt.


Sawyer County is an Affirmative Action / Equal Opportunity Employer

Women and Minorities Encouraged to Apply

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Sawyer County Position Description

Title: Adult Long Term Care Unit Supervisor

Department: Sawyer County Health and Human Services

The Aging and Disability Resource Center of the North/Sawyer County Branch

Reports to: Sawyer County Health and Human Services Director

Position Purpose:

The Adult Long Term Care (ALTC) Unit Supervisor serves as the Aging and Disability Resource Center of the North Sawyer County Branch Manager and Adult Protective Services (APS) Supervisor. The ALTC Supervisor provides leadership, supervision, and support to unit staff and oversees unit budget administration. The ALTC supervisor directly reports to the Health and Human Services Director and collaborates with the ADRC-N Regional Coordinator.
As with all positions within the agency, it is the duty of the individual in this position to fully support the mission, vision, and values of the agency, to work in a coordinated manner with other employees, and to demonstrate professional and personal confidence in the service delivery model and approaches taken by the organization.
The ALTC Supervisor is expected to integrate trauma-informed care into service to Sawyer County communities.

Essential Duties and Responsibilities

The duties and responsibilities described are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

ADRC-N, Sawyer County Branch (ADRC-N/Sawyer) Manager

    Support the ADRC-N/Sawyer to provide free, unbiased information related to aging or living with a disability, help people maintain their independence by connecting them with the right resources, and serve older adults and people with disabilities, as well as the families, friends, and caregivers who work with and care for them.

      Supervise and support unit staff: Dementia Care Specialist (DCS), Elderly Benefit Specialist (EBS), Information and Referral Specialists (I&A), Regional I and A Specialist; and coordinate with ADRC-N/Price supervisor re: shared Disability Benefit Specialist (DBS) position as needed.

        Complete all county and ADRC/ADRC-N supervisor training as well as ADRC Specialist training as needed.

          Assure staff receive initial and ongoing training to perform essential services and assure activities are being appropriately reported to various databases.

            Assure compliance with county and program (DBS, DCS, EBS, ADRC) policies.

              Identify and report program/county-related issues to directors and participate in discussions/plans to address concerns.

                Provide basic information and assistance services, options counseling, enrollment, and disenrollment counseling to customers of the ADRC-N/Sawyer as needed.

                  Manage the local ADRC-N budget, including completion of daily, monthly, and annual reporting to draw down federal Medical Assistance match allocations.

                    Conduct quality assurance and necessary adjustments relative to ADRC core functions by reviewing time and case noting in the state’s ADRC client tracking database and participate in state compliance reviews.

                      Coordinate outreach events to raise awareness of the ADRC-N/Sawyer County Branch and its functions.

                        Schedule and write agendas for ALTC Unit meetings.

                          Participate in coalitions related to ADRC target groups.

                            Attend meetings as scheduled, including HHS Administration meetings, HHS Board meetings, ADRC-N Branch Manager meetings, ADRC-N Management Team meetings, and ADRC-N Governing Board Meetings.

                              Maintain memberships as needed and attend statewide meetings relevant to the ADRC, i.e. ADPAW (Aging and Disability Professionals Association of Wisconsin), ADLIN (Aging, Disability, and Independent Living Network).

                                Administer and oversee Supplemental Security Income – Exceptional Expense (SSI-E) assessment and application by providing intake and assessment for eligibility determination. Review each non-family care SSI-E recipient annually for continued eligibility, need, and residency tracking requirements.

                                  Oversee staff assignments in an equitable, balanced way to ensure timelines are met.

                                    Review and approve staff 100%-time reporting for payroll and accurate data entry.

                                      Serve as liaison to other groups and agencies in the ADRC-N/Sawyer County Branch region and develop positive professional relationships with service providers and community partners.

                                      APS Supervisor:

                                        Provide social services to elders and adults at risk, including information, investigation, and working in cooperation with other agencies, including law enforcement, in the areas of neglect or self-neglect, physical abuse, sexual abuse, emotional/psychological abuse, abandonment, or financial abuse.

                                          Assure compliance with county and APS policies and best practices.

                                            Provide leadership, supervision, and support for APS Specialist staff.

                                              Coordinate and maintain weekly communications with APS Lead Specialist/APS Team.

                                                Coordinate/Oversee intakes from the ADRC, law enforcement, citizens, banks, and other sources to the clerical APS intake worker(s).

                                                  Take APS intakes as needed.

                                                    Oversee APS client database tracking additions done by clerical APS intake worker(s).

                                                      Assign cases to the APS team. The supervisor will maintain a caseload as needed.

                                                        Support unit to remain in compliance with WI State Statutes Chapters 46.90, 51, 54, and 55.

                                                          Manage Adult-at-Risk and Elder Abuse/Neglect allocations via application for annual funds, track expenditures, request additional funds and assure required inner agency, HHS Board and Wisconsin Incident Tracking System state data reporting is completed.

                                                            Organize Sawyer County Adult Protective Services Multidisciplinary Team (aka I-Team) with four or more team meetings and/or subcommittee meetings per year.

                                                              Attend statewide and regional APS meetings, etc.

                                                                Coordinate with Sawyer County Probate and Corporation Counsel to provide oversight and management of all needed APS court action and protective placement court orders, including corresponding annual court review timelines.

                                                                  Review and approve APS Specialist’s time study/time sheets.

                                                                    Maintain positive professional relationships with LCO, Hayward Town, Hayward City Police, and the Sawyer County Sheriff’s Department.

                                                                      Maintain positive professional relationships with the Senior Resource Center, the Waldo Center, LCO ADRS, Family Care, and IRIS organizations, and other community partners.

                                                                        Provide outreach and education to the general public, ancillary agencies, community partners, and law enforcement.

                                                                          Update forms and policies as needed.

                                                                          Qualifications:

                                                                          To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                                                                          Education and Experience:

                                                                          Bachelor's degree in social work or related human services field and at least 2 years of experience working with elders and or vulnerable adults. Supervisory experience, including staff development and training. Understanding of Wisconsin Statutes, Chapters 46, 51, 54, and 55. Possess knowledge regarding the service delivery system, the needs of the recipient group to be served, and the resources available or needing to be developed. Knowledge of personal computers, computer software applications, and data input experience, case assessment, planning, and management skills, and knowledge of long-term care resources. Knowledge of ADRC preferred. Valid motor vehicle operator’s license and proof of insurance.

                                                                          Essential, Knowledge, Skills, and Abilities:

                                                                            Personal and professional integrity

                                                                              Ability to work collaboratively with clients, staff, the public, community agencies, programs, and resources

                                                                                Self-directive, innovative, and able to exercise sound judgment

                                                                                  Ability to interview clients skillfully and tactfully using motivational interviewing and trauma-informed care.

                                                                                    Ability to maintain confidentiality

                                                                                      Ability to explain complex programs

                                                                                        Ability to make mathematical computations

                                                                                          Ability to gather facts and record them accurately

                                                                                            Ability to remain calm in stressful and conflicting situations

                                                                                              Ability to work independently and use effective time management techniques

                                                                                                Ability to meet multiple timelines

                                                                                                  Ability to communicate effectively through oral and written communication

                                                                                                    Deal with sensitivity to the needs of people with different cultural, environmental, and social backgrounds

                                                                                                      Analyze data, solve problems, and make logical decisions

                                                                                                        Write and prepare a variety of statistical reports, records, and charts

                                                                                                          Establish and maintain effective working relationships with others

                                                                                                            Input, access, and analyze data using a computer terminal

                                                                                                              Accept agency philosophy, purpose, and objectives

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