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Full-Time Store Supervisor

April 21, 2026

About the RoleAs Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes.What You’ll Do<ul><li>Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager</li><li>Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer</li><li>Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes</li><li>Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards</li><li>Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently</li><li>Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standards</li><li>Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution</li></ul>All Supervisor roles at Kohl’s are responsible for:<ul><li>Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture</li><li>Exercising good judgment; taking appropriate partners as needed</li><li>Modeling, guiding and providing direction to associates</li><li>Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues</li><li>Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)</li><li>Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing</li><li>Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention</li><li>Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty</li><li>Use key performance indicators (KPIs) to make informed business decisions that drive overall store results</li><li>Accomplishing multiple tasks within established timeframes</li><li>Training, monitoring and reinforcing company policies, procedures, standards and guidelines</li><li>Maintaining adherence to company safety policies for the safety of all associates and customers </li><li>Key holder responsibilities include opening and closing store processes, and providing direction to associates</li><li>Other responsibilities as assigned</li></ul>What Skills You HaveRequired<ul><li>Must be at least 18 years of age or older</li><li>Strong verbal/written communication and interpersonal skills</li><li>Flexible availability, including days, nights, weekends, and holidays</li></ul>Preferred<ul><li>2 years experience in retail or similar industry</li><li>Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals</li></ul> Pay Starts At: $18.10

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...