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PMO - Sr Program Manager - Manufacturing

April 16, 2026

JOB SUMMARY

The Senior Program Manager will facilitate and lead strategic initiatives for large multi-faceted projects which may be customer/division specific or company-wide. Provides management and guidance to multi-functional project teams and/or other Project or Program Managers. Manages and enhances customer relationships. Provides full accountability for project budgets, schedules, project management, and performance requirements for enterprise level projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Ensures all project requirements and/or objectives are correctly gathered, understood and properly translated for execution.
·         Builds team(s) to address the project goals and objectives for multiple and/or enterprise-level projects.
·         Collaborates with customer (internal or external) from requirements gathering through product acceptance stages.
·         Aligns the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.
·         Reviews project schedules with functional project managers and project coordinators assigned to projects.
·         Provides guidance and motivation to project teams to successfully achieve project goal and corporate initiatives
·         Communicates project objectives in terms of overall strategic business objectives.
·         Serves as interface with customers, vendors, stakeholders and project sponsor(s)
·         Devises creative solutions to critical customer and user needs.
·         Manages development of project plans with focus on achievement of project goals and corporate initiatives, including project-specific Key Performance Indicators (KPI’s) or metrics.
·         Monitors projects' Key Performance Indicators (KPI) and manages the work within scope, quality, time and cost constraints.
·         Obtains and summarizes current project information and milestone status versus project performance baseline.
·         Drives project/program tasks to completion in accordance with the project schedule.
·         Coordinates the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks.
·         Manages resource capacity and time tracking allocated to enterprise-level project.
·         Performs Financial Management and analysis of costs for enterprise-level projects and programs including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs.
·         Forecasts project budget and labor needs for current and future site needs.
·         Remains accountable for overall project success - including cost, schedule, quality, and scope management.
·         Balances the cost, schedule and time-frames against the enterprise level project requirements.
·         Reports project status, issues and implemented solutions as well as evaluations and assessments of the results.
·         Provides leaders with updates, including greatest opportunities for improvement.
·         Recognizes potential problem areas against the plan and identify and implement alternative solutions.
·         Identifies best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
·         Provides key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required).
·         Participates in the exchange of ideas and information within the department and with other Jabil facilities to ensure best practices are shared throughout the company.
·         Drives continuous improvement through trend reporting analysis and metrics management.
·         Demonstrates a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority. Coaches others through difficult decision making situations.
·         Designs and facilitates training related to implementation of enterprise initiatives.
·         Engages and collaborates with customers within Jabil to obtain greater understanding of customer needs.
·         Drives relevant, concise and effective communication through a variety of mediums.
·         Designs clear and consistent messages for a variety of diverse audiences, ensuring relevance and effectiveness of delivery.
·         Works closely with communications, stakeholders , and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business.
·         Complies with and follows all procedures within the company security policy.
·         May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

·         Knowledge of Jabil operating policies and procedures required
·         Expert knowledge of Jabil’s culture and guiding principles
·         Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies

·         Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required

EDUCATION & EXPERIENCE REQUIREMENTS

·         Project Management Professional (PMP) certification or equivalent required
·         Bachelor’s degree required, Masters Degree Preferred
·         Minimum of 8 years work-related experience required in project management or related discipline.
·         Or an equivalent combination of education, training and/or experience.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...